ARTIFICIAL INTELLIGENCE & TRANSFORMATION OPPORTUNITIES IN THE NEW FUNERAL BUSINESS ERA

FRIDAY 5 APRIL - 2:30-4:30 pm

Participants will experience a dynamic and engaging event designed to showcase the latest innovations, digital transformation opportunities, and AI applications in the funeral industry.

Through this expert-led presentation, case studies, and interactive experiences, attendees will learn about the latest trends and technologies shaping the future of funeral business and leadership. They will discover how to leverage cutting-edge tools and techniques to enhance the customer experience, improve operational efficiency, and expand their reach. Whether it's learning about AI-powered grief counseling or exploring new ways to offer personalized services through online funeral planning tools, this conference will provide attendees with the insights and inspiration they need to thrive in the new era of funeral industry innovation.

Key learning objectives:

1. Learn about the latest trends and innovations in funeral business:
   Participants will have the opportunity to gain a comprehensive understanding of the latest trends and innovations in the funeral industry, from green funerals and personalization to virtual services and online marketing. By attending the conference, participants will gain a competitive advantage in a rapidly evolving industry.
2. Discover how to leverage digital transformation and AI to enhance the customer experience:
   With the rise of digital transformation and AI, funeral businesses have a unique opportunity to offer personalized services that meet the changing needs of customers. By attending this conference, participants will learn how to use these tools to improve the customer experience and stand out in a crowded market.
3. Uncover the capabilities that leaders need to develop to manage strategy and tactics in a digital first customer experience to achieve profitable outcomes by applying innovation and analytics:
   Participants will be equipped to adapt to the evolving funeral industry landscape and succeed, applying a top-level framework.

Juan Pablo del Alcázar Ponce
CEO of All Funer Marketing and Mentinno Consulting.
Digital transformation, analytics, and generative artificial intelligence consultant with focus on innovation and customer lifetime value. Delivering result-based business solutions to a diverse portfolio of clients, including major brands such as UNICEF, Hyundai, Nestlé, Chubb, Coca Cola, Abbott, The North Face, RayBan, Nine West, Volkswagen, Sanofi-Aventis, among others.
MBA program professor at Laureate Universities and Universidad San Francisco de Quito, teaching digital transformation & analytics strategies.
PhD © on innovation of higher education / Certified Consultant at Harvard Business School.

Linkedin: www.linkedin.com/in/jpdelal/